Apple Woes Redux
Not even funny. You’ve got to be kidding me. Seriously. No, really seriously. I’ve had my computer back for a few weeks. It’s dead again. Same issue. Same flashing file folder. Same dead machine. I’m so angry with Apple right now I could scream. I think I will, actually. AAAAAAAAAaaaAAAAaGH!
On July 25th, I issued an RIH Red Alert, due to the sudden inability to post from home. By the 26th, I’d spoken to the Applecare people and scheduled a delivery guy to come haul my computer off to Apple’s facility somewhere over on Honshu, so I gave you a Mac Update. After a whole lot of hassle, a new 750 GB hard drive and single replacement stick of memory, I got stabilized again and started using my 10.5-month old Mac to post from home again. One of the first things I posted was about Applecare in Rural Japan. I guess I get to do that all over again.
What really infuriates me is that I just sent “I’m not dead, just got sorted again” emails to a lot of online contacts. I’ve been made a liar, apparently. And I just finished installing my programs yesterday because I waited until I felt like it was “safe.” HA. Well, learned that lesson too, I suppose. AND I just finished RE-EDITING the HUGE video that I was putting together on Japanese language use in the show Heroes. I even promised to release it this weekend. Guess that’s out too. I can’t believe it. I’m going to be lucky to get that thing re-re-edited and published before the 2nd season premieres, for crying out loud. At this rate, who knows. I am so angry. I think that’s understandable. Apple, I paid you a huge sum of money for a computer that worked, and paid extra to insure that it would be fixed if there were ever a problem. Having my computer shipped off for weeks really removes a lot of the value for me. You’ve got a really bad track record right now. I’m disappointed. I love you when you work, but when you fail to deliver, I am not willing to excuse you just because I like your products. GET ON THE BALL.
The delivery guy comes on Friday. My computer may or may not come home by Friday next. (That’s the 14th, for those who are confused.) And there’s no guarantee that it won’t remain an uber-expensive paper weight. Until then, I apologize for fewer, text-only, slightly boring entries. Ugh.
